Terms of service

Terms & Conditions — R&R Country

Last updated: February 2026

1. About Us

These terms and conditions govern your use of the website https://www.randrcountry.com and any orders you place with R&R Country.

By using our website or placing an order, you agree to these terms. Please read them carefully.

2. Definitions

  • “We/Us/Our” – R&R Country
  • “You/Your” – The customer or visitor
  • “Goods” – Products purchased from our website

3. Placing Orders

When you place an order with us, you confirm that:

  • You are at least 18 years old;
  • Your order information is accurate and complete;
  • You agree to pay for the goods you order in full.

Once you place an order, you will receive an order confirmation email. This does not necessarily mean your order has been accepted — acceptance occurs when we dispatch the goods to you.

4. Pricing & Payment

All prices are listed in GBP (£) and include VAT unless otherwise stated. We accept payment by the methods offered at checkout.

We reserve the right to update prices at any time, but changes will not apply to orders you’ve already placed.

5. Delivery

We aim to dispatch orders as quickly as possible. Delivery times are estimates and not guaranteed. Please see our Shipping Policy for full details.

6. Returns & Refunds

Our returns and refund process is set out in our Returns Policy. Refunds (if eligible) will be issued after we receive and inspect the returned goods in accordance with your statutory rights.

7. Title & Risk

Risk of loss or damage to goods passes to you when the goods are delivered. Ownership of goods passes to you once payment has been received in full and the goods have been dispatched.

8. Product Information

We make every effort to describe products accurately, but we cannot guarantee that product descriptions, colours, or sizes are 100% accurate due to digital image limitations.

9. Your Licence to Use Our Website

We grant you a limited, personal, non-exclusive, non-transferable licence to use our website for lawful purposes only. You agree not to misuse the website or interfere with its operation.

10. Intellectual Property

All content on our site, including text, images, graphics, logos, and software, is owned by or licensed to R&R Country. You may not republish, sell, or otherwise exploit any content without express written permission.

11. Limitation of Liability

To the fullest extent permitted by law, R&R Country shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of goods.

Our total liability for any claim relating to the goods shall not exceed the purchase price paid for the relevant goods.

12. Privacy & Data Protection

Your use of personal information is governed by our Privacy Policy. By agreeing to these terms, you also agree to the Privacy Policy.

13. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact our customer service team:

Email: info@randrcountry.co.uk
Phone: 01757 638555